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Credit Controller
Job Posted: 3 days ago
Salary: £ 30,000 - 33,000 / Annum
Job Type: Permanent
Location: IP3, Ipswich, Suffolk
Expire in: 24 days
Job Description
We are looking for a confident and people-focused Credit Controller to join their busy Finance department. You’ll play a pivotal role in managing the company's debtor process, ensuring that outstanding debts are recovered in a timely and professional manner. You will play a vital role in maintaining positive cash flow while preserving strong customer relationships working closely with Sales managers and other key stakeholders in the business.
Duties & responsibilities:
* Update all customer accounts daily ensuring payments are allocated, and any invoice queries are flagged in a timely manner.
* Follow up rigorously with customers on any unallocated payments or invoices in query and tracking feedback.
* Work with our Sales department to track, report and resolve invoices in query, including measuring KPI’s.
* Contact customers to chase overdue debts, placing accounts on hold as required (for the Southern division of the business).
* Monitor customer credit limits, obtaining information for credit limit reviews when required from customers, conducting credit checks (for the Southern division of the business).
* Liaise with our Sales Office where accounts are on hold approving or rejecting orders as required (for the Southern division of the business).
* Generate all monthly customer statements ensuring distribution each month to customers electronically.
* Produce routine debtor reporting to key stakeholders, ensuring accuracy and clarity of information
* Attend quarterly meetings with regional Sales Managers together with the Finance Manager, discussing any collection concerns.
* Creation of new customers in our ERP/CRM systems following company procedures
* Providing cover for new customer onboarding process as required.
* Other ad-hoc department tasks as required, including holiday cover for other Finance team members
Skills & experience required:
* Accounting/Finance background
* Previous experience in a business-to-business credit control role – minimum of 2 years.
* Accuracy and strong attention to detail
* Excellent numeracy and literacy
* Problem solving ability, willingness to adapt and find solutions.
* Excellent communication skills, both written and verbal
* Proven experience of working to deadlines
* Ability to work within a fast-paced environment, multi-task and prioritise workload
* Proven level of Computer literacy - Microsoft Excel particularly
* Motivated, driven and dedication to deliver and maintain high standards of service
Benefits:
* Industry-leading training and development
* Competitive salary and benefits package
* Investors in People Platinum & Wellbeing Gold-accredited employer
* Supportive, friendly team culture
* Genuine opportunities for career growth and internal promotionBefore You Apply
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Looking for your next career move? Join a top company hiring Credit Controller job near me in IP3, Ipswich, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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