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Credit Controller
Job Posted: 11 hours ago
Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: West Bromwich, Sandwell
Expire in: a month
Job Description
THE COMPANY
Our client, a well-established and respected business based in West Bromwich, is seeking a proactive and results-driven Credit Controller to join their finance team. This is a fantastic opportunity for an experienced professional to play a key role in ensuring the prompt collection of outstanding debts, reducing overdue balances, and safeguarding the company’s cash flow. The ideal candidate will have in-depth experience with Sage 200, exceptional attention to detail, and the confidence to communicate effectively with both internal stakeholders and external clients.
THE ROLE
As a Credit Controller, you will be responsible for the effective management of the company’s debtor ledger, ensuring overdue balances are minimised and cash flow targets are met. Key responsibilities include:
• Proactively contacting customers regarding overdue payments, clearly explaining their credit terms and resolving payment issues.
• Collecting outstanding debts efficiently and within agreed timescales.
• Investigating and resolving aged debt, implementing measures to prevent future issues.
• Preparing and issuing account statements, reminders, and formal notices when required.
• Performing regular credit checks on both new and existing customers to assess risk exposure.
• Supporting the credit control function with ad-hoc administrative and reporting tasks.
• Negotiating and agreeing payment plans for customers experiencing financial challenges, tracking adherence to agreed terms.
• Following up promptly with customers who miss repayments, maintaining a professional yet firm approach.
• Liaising with internal departments to manage deliveries for customers not meeting payment terms.
• Coordinating legal action where persistent non-payment occurs.
• Producing regular management reports on outstanding debts, aged debtor analysis, and cash flow status.
• Working closely with customers and colleagues to resolve invoice disputes quickly and effectively.
• Contributing to the ongoing review and improvement of credit control policies and processes.
REQUIREMENTS
To succeed in this role, you will bring:
• Proven experience in credit control with a strong track record of debt recovery.
• Solid working knowledge of Sage 200 and the ability to learn new systems quickly.
• Excellent verbal and written communication skills, with the ability to build positive relationships.
• High attention to detail and strong organisational skills.
• The ability to work independently and collaboratively in a fast-paced environment.
• A proactive, solution-focused approach to problem-solving and conflict resolution.
• Proficiency in Microsoft Office, particularly Excel.
COMPANY BENEFITS
• Salary: £26,000 – £30,000 per annum (dependent on experience).
• 3% employer pension contribution.
• Free on-site parking.
• Working hours: Monday – Friday, 9:00 am – 5:00 pm, with some flexibility for remote working.
• 22 days annual leave plus bank holidays.
• Full-time, office-based roleBefore You Apply
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Looking for your next career move? Join a top company hiring Credit Controller job near me in West Bromwich, Sandwell! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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