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CRM Coordinator
Job Posted: a day ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Stoke-on-Trent, Staffordshire
Expire in: a month
Job Description
Monday to Friday, 8:30am - 5:00pm
£26,000 per annum
Key Responsibilities:
Maintain and update the CRM system with projects, architect details, quotes, and contact data
Assist with CRM database management, reporting, and data cleansing
Collaborate with internal teams (marketing, sales, customer relations) to deliver CRM comms and campaigns
Support customer journey development and data quality improvements
Coordinate ongoing internal projects and provide administrative support
Compile performance reports weekly, monthly, and quarterly
Drive CRM database growth through data capture initiatives
Ideal Candidate Will Have:
Previous experience using CRM platforms (e.g., Salesforce, HubSpot, Dynamics, etc.)
Strong communication and organisational skills
Ability to manage multiple projects and priorities effectively
Excellent attention to detail and a proactive attitude
Solid experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe Pro
An understanding of commercial business processes and a willingness to take initiative
What You'll get in Return:
Performance-related bonus
26 days holiday + bank holidays (including Christmas shutdown)
Health & wellbeing programme (opt-in private healthcare)
Company pension
Life Assurance (1x salary)
Access to mental health first aiders
Training & development opportunities
Reward & recognition schemes
Free on-site parking
Regular company events
If you're a CRM-savvy professional looking for your next challenge in a supportive and forward-thinking company, we'd love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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