Hiring Now: CRM Implementation Lead Near You – Apply Today!
Your Next CRM Implementation Lead Job Starts Here – Apply Now!
CRM Implementation Lead
Job Posted: 7 hours ago
Salary: £ 19 - 20 / Hour
Job Type: Temporary
Location: Grimsby, North East Lincolnshire
Expire in: a month
Job Description
1. Lead the end-to-end delivery of the Economy & Funding Team Customer Relationship Management (CRM) system in accordance with agreed project governance, scope and objectives.
2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards.
3. Act as primary liaison between the ICT team, Economy and Funding Manager and end users to ensure clear communication and coordinated delivery of project activities.
4. Gather, analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs.
5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements.
6. Manage change control processes, assessing and approving system or process changes in line with project governance and risk management frameworks.
7. Develop and deliver training and user guidance to support effective adoption and use of the CRM system within Economy & Funding.
8. Lead stakeholder engagement and communication throughout the project lifecycle, ensuring alignment, transparency, and support from the key stakeholders.
9. Monitor and report on project progress, risks, and issues, providing regular updates to management.
10. Work collaboratively with the ICT service to ensure integration of the CRM system with existing digital platforms and business systems.
11. Support the transition from project delivery to business-as-usual operations, ensuring appropriate handover, documentation and post implementation review.
12. Promote a culture of continuous improvement by identifying opportunities to enhance customer experience, data quality, and service efficiency through effective CRM useBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring CRM Implementation Lead job near me in Grimsby, North East Lincolnshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).