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CRM Specialist
Job Posted: 9 days ago
Salary: £ 29,730 - 34,980 / Annum
Job Type: Permanent
Location: Marlow Buckinghamshire
Expire in: 19 days
Job Description
Are your CRM skills a cut above the rest? Can you support teams to get the best from HubSpot, optimise workflow automation, and ensure data accuracy?
We’re looking for a skilled CRM Specialist to become the go-to expert for our HubSpot CRM platform within the Doordrop Media team in Marlow.
This is a hands-on, strategic role where you’ll manage and optimise our CRM to improve sales performance, customer retention, and marketing effectiveness.
About the RoleWhat You’ll Do
Act as the primary HubSpot administrator, managing access, system health, integrations, and configurations, and keep up to date with new HubSpot features and recommend improvements to maximise platform value.
Maintain data accuracy and governance, including imports, deduplication, cleaning, and property management.
Design, build, and optimise workflows, automations, and chat sequences to streamline customer journeys across Marketing, Sales, and Service.
Create and maintain reports and dashboards, providing insights that improve sales, marketing, and service performance.
Train, support, and coach teams on best practices, ensuring adoption of HubSpot across the business.
Collaborate with internal teams and external partners to deliver new developments and customisations.
Benefits
Annual leave enhanced with long service.
Access to our prestige benefits and rewards portal.
Long service rewards: both financial and leave based.
Health cash plan.
Life assurance scheme.
Critical Illness cover
Career development opportunities.
Access to a well-established Employee Assistance Programme provider.
And other excellent benefits you'd expect from a market leader.
Requirements
What We’re Looking For
Strong understanding of CRM principles and best practices
Proven experience with HubSpot (Marketing, Sales, Service, or Operations Hub) as a HubSpot CRM Specialist or in a similar CRM-focused role
Skilled in data management, workflow automation, and CRM optimisation
Experience building reports and analysing data to drive business decisions
Strong problem-solving, attention to detail, and project management skills
Excellent communicator, able to train and support colleagues at all levels
Adaptable and comfortable managing multiple priorities in a fast-paced environmentRequired Qualifications or Experience
Bachelor’s degree in Marketing, Business Administration, or related field
HubSpot certifications (preferred)Bring your expertise to this CRM Specialist role and shape smarter, sharper processes; apply todayBefore You Apply
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