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Customer Account Co-ordinator
Job Posted: 2 days ago
Salary: £ 26,100 - 28,000 / Annum
Job Type: Permanent
Location: DE74, Castle Donington, Leicestershire
Expire in: a month
Job Description
T&K Associates have a really exciting opportunity for a Customer Account Co-ordinator to join our Client based in Castle Donington on a permanent basis.
We’re on the lookout for someone who is proactive, reliable and has a great customer focused approach.
This position will be based at a new HQ in Castle Donington and would ideally suit someone from a customer account background or a graduate who wants to train and progress.
Customer Account Co-ordinator job details and Benefits;
* £26,100 - £28,000 per annum
* Fantastic annual bonus offered based on Company profit
* 08:30 – 17:00, 1 hour lunch break, 37.5 hour contract
* Ongoing training and professional development opportunities
* 25 days holiday plus bank holidays
* Company pension – Employer matches up to 6%
* Profit share
* Purchase goods at staff discount across a large group
* Social events, summer drinks and Christmas party
Customer Account Co-ordinator Job Responsibilities;
* Answer and screen incoming calls professionally
* Accurately process and check call-offs and orders against quotes
* Liaise with site teams to address and resolve stock and personnel issues
* Build and maintain relationships with Business Development Managers, fitters, and logistics teams
* Coordinate effectively with stock control and suppliers
* Book work with relevant team members, ensuring all schedules are managed efficiently
* Monitor and check stock levels to meet operational requirements
* Organise weekend work schedules as needed
* Handle customer interactions, providing excellent service and care
* Build and maintain strong customer relationships
* Maintain and update builders’ files, including quotes, schedules, and other key documents
* Prepare credits and manage associated documentation
Customer Account Co-ordinator Person Specification;
* Strong organisational and time-management abilities
* Excellent interpersonal and communication skills for liaising with diverse stakeholders
* Ability to build and nurture long-term customer relationships
* Familiarity with order processing, stock monitoring, and scheduling is an advantage
* Positive attitude and willingness to contribute to a supportive team environment
If you are a motivated individual who is eager to learn then this is an excellent opportunity to join a growing company, apply by sending your CV to T&K Associates todayBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Account Co-ordinator job near me in DE74, Castle Donington, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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