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Customer Account Manager

Job Posted: 21 days ago

Salary: £ 45,000 - 51,250 / Annum
Job Type: Permanent
Location: Barnstaple

Expire in: 6 days

Job Description

Customer Account Manager 
  Up to £(phone number removed) 
  
 37 hours per week 
  
 Why not start an exciting journey as a Customer Account Manager at a leading provider of innovative aerospace solutions. In this permanent role, you will be the primary point of contact for their valued customers, ensuring a high level of satisfaction and trust. With a competitive salary range of GBP45,000 to GBP51,250, this is an opportunity to make a meaningful impact and contribute to the growth and success of our organization.
  
 Key Highlights of the Customer Account Manager role!  
Become the trusted partner for your assigned customer accounts, driving retention, growth, and long-term strategic partnerships. 
Collaborate with cross-functional teams to deliver consistent and reliable customer outcomes, ensuring alignment to their requirements. 
Champion continuous improvement initiatives to enhance customer experience, communication, and operational performance.  Preferred Requirements of the Customer Account Manager?  
Lead regular customer reviews and align on priorities, risks, and forward plans, proactively identifying and mitigating risks to delivery and revenue. 
Manage delivery performance across the full customer lifecycle, ensuring alignment to customer expectations for quality, on-time delivery, and responsiveness. 
Provide clear visibility of demand, risks, and opportunities, supporting accurate forecasting and planning activities. 
Collaborate with internal stakeholders (Operations, Planning, Supply Chain, Engineering, Quality) to deliver consistent and reliable customer outcomes. 
Champion continuous improvement initiatives to enhance customer experience, communication, and operational performance.  Preferred Qualifications of the Customer Account Manager?   
Extensive experience working in low volume, high product mix, build-to-print, and design to spec environments, preferably in the Aerospace or a similar industry. 
Demonstrable experience of effective negotiation and influencing skills, as well as the ability to thrive under pressure and deliver against deadlines. 
Strong working knowledge of MS Office applications, particularly Excel, and experience in the use of ERP systems for basic business management.  What will the Customer Account Manager get in return? 

Performance related Incentive Bonus Scheme 
Contributory pension scheme 
Company share-save scheme (eligible after a qualifying period) 
Health Cash Plan 
Free Onsite Parking 
Discounted Gym membership 
Life assurance 
Fresh fruit and hot drinks 
Cycle to work scheme

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Looking for your next career move? Join a top company hiring Customer Account Manager job near me in Barnstaple! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!