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Customer Account Manager

Job Posted: 23 days ago

Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Huntingdon, Cambridgeshire

Expire in: 5 days

Job Description

Customer Account Manager

Huntingdon

£30 - 35k ote £35 - 40k

Construo Recruitment is working with a leading telecoms provider to recruit a Partner Success Executive. This role blends account management and customer support, focused on helping channel partners succeed with hosted voice and connectivity solutions.

This is a non-targeted, relationship-led role, supporting partners who generate their own sales.

Key Responsibilities

  * Manage and support a portfolio of channel partners

  * Build strong relationships with key stakeholders

  * Handle escalations and ensure smooth service delivery

  * Monitor orders, tickets, and provisioning workflows

  * Provide performance insights and identify growth opportunities

  * Support onboarding and ongoing partner success

What We’re Looking For

  * Experience in telecoms, VoIP, or connectivity support

  * Background in account management or customer service

  * Strong communication and organisational skills

  * Comfortable managing multiple priorities and stakeholders

  * Ability to deliver product demos (desirable)

Benefits

  * Pension & health plan

  * Loyalty holiday scheme

  * 3 Years salary for death in service

  * Pension with employer contributions

  * Medicash health benefit

  * On-site parking

  * Team events & incentives

  * Clear progression opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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