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Customer Account Manager
Job Posted: 3 days ago
Salary: £ 26,123 - 26,123 / Annum
Job Type: Permanent
Location: Coleshill, Warwickshire
Expire in: 25 days
Job Description
Customer Account Manager
Coleshill
Up to £26,123 + 10% Bonus
The Company
This is an SME that has a 5-star rating and supplies into 100 countries with over 6000 customers. This is a business that is investing heavily in training and development of its staff and provide internal communications, so you are always aware of what is going on within the business.
What’s on offer
* 25 Days holiday
* Parking
* Quarterly Bonus and annual bonus
* 8:00 am - 4:30 pm or 9:00 am - 5:30 pm on a rota basis with
* 2 days WFH after probation period
What will do you as an account manager
* Manage the day-to-day customer experience for a portfolio of customers ensuring agreed service standards are provided and coordinating corrective action as required
* Manage customer orders, prepare and proactively follow up on quotations
* Ensure contractually agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas to ensure any issues are resolved in a timely manner to the customer’s satisfaction.
* Provide administrative support to contracts outside the defined portfolio base, as required
* Effectively utilise the relevant software to maintain accurate and up to date records and provide related reports as required.
What will do you as an account manager
* Worked with an account management or soft sales environment
* Good understanding and interest in E-Commerce and using online tools and software
* Solid experience with order processing through Software, CRM software and Office 365
* Excellent communication skills
* Driver and own transport
Job Number 9126Before You Apply
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Looking for your next career move? Join a top company hiring Customer Account Manager job near me in Coleshill, Warwickshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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