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Customer Account Manager
Job Posted: 7 hours ago
Salary: £ 30,000 - 33,000 / Annum
Job Type: Permanent
Location: Barking and Dagenham, Greater London
Expire in: a month
Job Description
Customer Account Manager
Full time permanent – normal business hours
Salary £30,000k - £33,000k + bonus & benefits
Location: Dagenham
Immediate hire
This is an excellent opportunity to join a large manufacturing organisation in a Customer Account Manager role. You will be the first point of contact for customers and work as a liaison between the internal account managers / production and customers. Working within the customer service administration team this client offers a great working environment and excellent career opportunities
Key Arears: -
* Customer Account Management
* Customer Services – Print & design coordination
* IT skills, excel & Microsoft products
Main responsibilities: -
* Answering and processing all incoming sales calls and emails
* Following up via call or email to all prospects and quotes following our sales pipeline
* Manage a busy inbox to ensure customer enquiries are handled quickly and effectively
* Managing deadlines and liaising with various departments to ensure timely project delivery and managing customer expectations
* Working to KPI's & SLA’s
* Provide stock reports and handle stock queries
* Provide courier tracking status and updates to customers
* Communicate with customers using phone or email
* Build trust and loyalty with customers, going the extra mile to exceed customers’ expectations
* Liaise with internal departments to deliver customer’s expectations
* Arranging call backs with clients to assist the quoting process where required
Person Specification: -
* Excellent and accurate data entry skills
* Excellent customer service skills
* Good knowledge of Microsoft / Excel applications
* Clear communication skills, both verbal and writtenBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Account Manager job near me in Barking and Dagenham, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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