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Customer Accounts Advisor
Job Posted: 16 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: HP3, Rucklers Lane, Hertfordshire
Expire in: a month
Job Description
Customer Accounts Advisor – Precision Engineering Sector
Location: Hertford
Employment Type: Full-Time
Salary: Up to £30,000 per annum
About the Company
Join a globally renowned manufacturer at the forefront of precision engineering. With cutting-edge operations and a commitment to quality, this Hertford-based organisation is known for its progressive approach, high-performance standards, and dedication to long-term client relationships across international markets.
Role Overview
This client seeking a proactive and analytically minded Customer Accounts Advisor to manage customer portfolios, support strategic operations, and ensure seamless customer account administration. The role calls for a professional with 3–5 years’ relevant experience and a strong technical acumen to navigate complex commercial workflows and support continued business success.
Key Responsibilities
* Responsible for high-value, global customer account management, ensuring accuracy in order processing, pricing, and customer service delivery
* Liaise with production and supply chain teams to support forecast planning and fulfilment schedules
* Maintain and analyse customer data to support decision-making and performance tracking
* Handle queries and troubleshoot account issues with professionalism and efficiency
* Contribute to pricing strategy reviews in collaboration with commercial and finance teams
* Produce reports and insights from SAP and MS Office tools to guide planning and service optimisation
Essential Skills & Experience
* 3–5 years’ experience in a customer account or sales operations role within a technical or manufacturing environment
* Proficiency in SAP and MS Office, including Excel for data analysis
* Knowledge of forecast planning, order processing, and pricing strategy development
* Strong attention to detail, with a confident and collaborative communication style
* Ability to adapt to evolving client needs in a fast-paced, process-driven environment
Benefits Package:
* 25 days annual leave
* Enhanced pension scheme
* Health & wellbeing programme
* Annual performance-related bonus
Values
This role offers the opportunity to make meaningful contributions within a well-established global leader. You'll gain exposure to precision-driven operations and be part of a team that values excellence, innovation, and integrityBefore You Apply
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