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Customer Advisor
Job Posted: 3 hours ago
Salary: £ 24,000 - 27,000 / Annum
Job Type: Permanent
Location: Northamptonshire
Expire in: a month
Job Description
Now Hiring: Customer Advisor
Full Time Permanent Contract | Northamptonshire
Office-based | Monday Friday, 9am-5pm (1-hour lunch)
Salary: £24,000 - £27,000 (DOE)
I'm currently recruiting on behalf of a well-established, reputable insurance firm based in Northamptonshire, who are looking to expand their team with the addition of a Customer Advisor.
This is a fantastic opportunity for someone who enjoys customer interaction, thrives in a small team, and is looking to build a career within the insurance and financial services sector.
About the Role
The role is varied and customer-focused, involving a mix of administration, policy servicing, and sales support.
You’ll be working in a professional, friendly environment where customer service is the top priority.
Key Responsibilities include:
Responding to customer enquiries (phone, email, and in-person)
Processing policy amendments, renewals, and quotations
Reviewing existing cover and advising customers on their insurance needs
Issuing documentation and correspondence to high standards
Identifying cross-selling opportunities and introducing financial services products
Carrying out general office and policy adminAbout You
We’re looking for someone who is:
Self-motivated, reliable, and proactive
A strong communicator with good attention to detail
Confident working both independently and within a close-knit team
Computer literate (Word and Excel essential)Preferred but not essential:
Insurance or financial services experience
Sales or customer service backgroundMinimum requirements:
5 GCSEs (Grade C / 7 or above), including English & Maths
Training & Benefits
You’ll receive full on-the-job training, with the option to work towards CII professional qualifications if desired.
Benefits include:
25 days annual leave + bank holidays (with the option to carry over)
Life and income protection schemes
Contributory pension
Free on-site parking
Supportive, team-oriented working cultureBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Advisor job near me in Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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