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Customer Advisor

Job Posted: 7 days ago

Salary: £ 14.79 - 14.79 / Hour
Job Type: Temporary
Location: Reading, Berkshire

Expire in: 20 days

Job Description

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team for around 6-months. This role is ideal for candidates with strong customer service experience, confident handling customer queries and delivering high-quality support.

Job Title: Customer Service Advisor
 Location: Reading (Hybrid)
 Contract Type: Full-Time, Temporary (6 months)
 Pay Rate: £14.79 per hour
 Working Hours: 37 hours per week
 Start Date: 20 April 2026

You will play a key role in resolving billing issues and ensuring customers receive accurate and timely information. You will act as both a customer-facing advisor and an internal point of contact, supporting colleagues with billing-related queries and contributing to process improvements.

Responsibilities include but are not limited to:

Handling inbound customer queries, resolving issues and providing clear, professional support
Investigating and resolving billing discrepancies, ensuring data accuracy across systems
Acting as first point of contact for all customers
Processing adjustments, including issuing credits and debits where required
Supporting internal teams when required
Maintaining high levels of accuracy and attention to detail in all tasks 

What we are looking for:

Previous experience in a customer service or call centre environment
Confidence in handling customer interactions over the phone
Strong attention to detail and accuracy.
Excellent problem-solving skills 
Strong communication skills
Ability to work in a fast-paced environment and manage multiple priorities 

This is a great opportunity to join a supportive team where you can make a direct impact on customer experience while developing your skills in a dynamic operational environment.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. 

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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