Hiring Now: Customer Advisor Near You – Apply Today!

Your Next Customer Advisor Job Starts Here – Apply Now!

Customer Advisor

Job Posted: 16 days ago

Salary: £ 27,000 - 29,000 / Annum
Job Type: Permanent
Location: OX15 6AY

Expire in: 12 days

Job Description

Company Overview
This established organisation operates within a fast-moving and highly regulated sector, delivering specialist support services to customers nationwide. With a strong emphasis on service quality, operational excellence, and customer care, the business offers a collaborative working environment focused on efficiency, professionalism, and continuous improvement.

Customer Advisor
An exciting opportunity has arisen for a Customer Advisor to join a growing team based near Banbury. This role is ideal for a customer-focused professional who enjoys helping people, managing queries, and working in a busy administrative environment.

Acting as the first point of contact for customers, you will support with enquiries, order processing, and general customer service tasks via phone and email. The successful candidate will be organised, adaptable, and confident in handling sensitive information while maintaining high standards of professionalism and accuracy within a regulated healthcare setting.

Duties & Responsibilities
  
Handle customer orders and general enquiries via telephone and email 
Process orders accurately while maintaining compliant records using internal systems 
Support customers with product availability queries and escalate issues to relevant departments when required 
Work collaboratively with departments to resolve customer issues efficiently 
Follow Standard Operating Procedures (SOPs) and maintain company standards at all times 
Identify opportunities to support product growth and enhance customer experience 
Participate in team meetings, training sessions, and company initiatives 
Maintain high standards of health & safety, security, communication, and day-to-day administration  Education & Skills Required
  
Previous experience within a customer-facing or customer service role 
Excellent communication skills with a professional and confident telephone manner 
Strong organisational skills with excellent attention to detail 
Comfortable using computer systems and handling administrative tasks accurately 
Ability to manage sensitive information with discretion and professionalism 
Flexible approach to working hours, including weekend rota shifts 
Own transport required due to the office location 
Previous experience within regulated environments would be advantageous  Additional Information
  
Monday – Friday, with 1 weekend day every other weekend working from home, 9am-5pm 
Free onsite parking 
Pension Scheme 
Company events 
Healthcare plans 
Driving Licence required, due to location   If you are a motivated and customer-focused individual looking to build your career, apply today to join a supportive and growing team.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link:
(url removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Advisor job near me in OX15 6AY! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!