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Customer Care Advisor

Job Posted: 2 days ago

Salary: £ 25,747 - 25,747 / Annum
Job Type: Permanent
Location: Barton-upon-Humber

Expire in: 25 days

Job Description

Are you looking for a new career for 2026? Whether you are from a call centre, hospitality, or retail, they offer full supportive training! 

Customer Care Advisor - No Weekends or Evenings!
 £25,747 per annum + £500 quarterly bonus
 Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
 Permanent

This is a full-time office-based position. Applicants must live within 1 hour commute of Barton-upon-Humber

As a Customer Care Advisor, you will ensure customers receive high-quality service and handle any questions or issues they may have. You will provide customers with a fantastic customer service experience, ensure their accounts are accurate and up to date, and handle any complaints that may come your way.

This position is purely a customer service role with no sales element.

You will receive a fantastic benefit package including:

Access to health & discount platform after 1 year of service
Full supportive training (4 weeks) 
EE discount
Staff Discount (after 1 year of service)
Eye care vouchers
Free onsite gym (available 24/7)
Free onsite parking
Complimentary refreshments throughout the day
Two subsidised canteens
Fantastic progression opportunities with real success stories
Customer Service Employee of the Month awards
A Customer Care Advisor will be required to:

Handle customer enquiries and provide appropriate solutions and recommendations
Maintain accurate records of customer interactions
Follow up with customers to ensure their needs are met
Liaising with showrooms
Proactively resolving customer queries
Building and maintaining relationships
Identify and escalate issues to appropriate team members as required
Handling any complaints or issues
Continually striving to improve customer satisfaction and retention
What makes a good Customer Care Advisor?

Must be able to commute to Barton-upon-Humber daily
Experience in customer service (whether it is call centres, retail, hospitality, etc.) is required
Must have experience working towards targets
Excellent communication skills, both written and verbal
IT Literate and proficient in Microsoft
Strong organisational skills!
Does this sound like your next role?

If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you! 

If calling the office, please ask for Jess Patterson.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy

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