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Customer Care Associate
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Contract
Location: Lowestoft, Suffolk
Expire in: a month
Job Description
P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a full-time, 12-month fixed term contract, located in Lowestoft.
Main Responsibilities:
* The first point of contact for customers, ensuring they receive world-class service.
* Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team.
* Keep up to date with product information and use a CRM system to add critical data.
* Process and input orders by email and telephone.
* General office administration (scanning, archiving, filing etc).
Person Specification:
* Strong business and commercial skills in a customer service environment.
* GCSEs (grade C or above in English & Maths).
* UK internal account management experience.
* Proficient with Microsoft programs and CRM systems.
* Excellent communication skills.
* Customer-focused mindset
* Ability to multitask.
Working Hours:
* Full-time, 37.5 hours per week.
* Two week rotation, Week 1: 9:30-17:30 and Week 2: 8:00-16:00.
* 12-month fixed term contract covering maternity leave.
Working Benefits:
* 25 days annual leave plus bank holidays.
* Employee Benefits Hub.
* Pension scheme.
* Life Assurance.
* Occupational HealthBefore You Apply
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- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Care Associate job near me in Lowestoft, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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