Hiring Now: Customer Care Co-ordinator - New Build Housing Near You – Apply Today!
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Customer Care Co-ordinator - New Build Housing
Job Posted: 17 hours ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Leicester, City of Leicester
Expire in: a month
Job Description
Have you got a background in New Build Housing Customer Service?
Are you looking to work for a company who cares for their employees?
Approach Personnel are delighted to be working in partnership with a 5* new build housing developer who are seeking a reliable and proactive Customer Care Coordinator to address queries and provide exceptional customer service. The chosen candidate will be responsible for handling communication, resolving complaints, and coordinating appointments for technicians and trades. The role involves maintaining accurate records and managing costs efficiently. This position requires excellent problem-solving skills and the ability to develop strong relationships
Whats in it for you?
* 26 Days annual leave + Bank holidays
* Private medical insurance
* Life Assurance
* Bonus based on performance KPI's
What we are looking for?
* An individual who has a background in housing and has experience raising maintenance logs
* A bubbly personality and professional outlook to work
* A strong work ethic with a want to help others
* A thick skinned individual who can effortlessly deal with complaints and difficult customer queries
Key Responsibilities:
* Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades.
* Update and maintain defect records accurately.
* Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams.
* Manage all communication and resolve validated complaints efficiently, seeking direction when necessary
SO IF THIS IS YOU, WHY NOT APPLY NOWBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Care Co-ordinator - New Build Housing job near me in Leicester, City of Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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