Hiring Now: Customer Care Coordinator / Administrator Near You – Apply Today!
Your Next Customer Care Coordinator / Administrator Job Starts Here – Apply Now!
Customer Care Coordinator / Administrator
Job Posted: 17 days ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Cambourne, Cambridgeshire
Expire in: 10 days
Job Description
An excellent opportunity has arisen for a Customer Care Coordinator to join a well-established and growing housebuilding business. This is a permanent, office-based role within a friendly and supportive customer care team of five.
The Role
You will play a key role in delivering a high standard of aftercare service to homeowners, acting as a central point of contact for customer queries and coordinating the resolution of any issues. This is a fast-paced position that requires strong organisational skills, attention to detail, and a proactive approach.
Key Responsibilities
* Managing incoming customer enquiries via phone and email
* Coordinating and scheduling remedial works with contractors
* Liaising with site teams and internal departments to ensure timely resolutions
* Maintaining accurate records and updating internal systems
* Ensuring a positive customer experience throughout the aftercare process
About You
* Previous experience in a customer care or customer service role
* Ideally experience within housebuilding, construction, or a related industry
* Strong communication and interpersonal skills
* Highly organised with the ability to manage multiple tasks
* Confident using IT systems and databases
What’s on Offer
* Permanent, stable position within a reputable organisation
* Supportive team environment
* Standard working hours (no weekends)
* Opportunity to develop within the construction/housebuilding sector
If you’re looking for a role where you can make a real impact on customer satisfaction and be part of a close-knit team, this could be the perfect next stepBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Care Coordinator / Administrator job near me in Cambourne, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
Similar Jobs
© Vita CV: Registered in England and Wales (16187919).