Hiring Now: Customer Care Manager Near You – Apply Today!
Your Next Customer Care Manager Job Starts Here – Apply Now!
Customer Care Manager
Job Posted: 4 hours ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Contract Temporary
Location: Thame, Oxfordshire
Expire in: a month
Job Description
Customer Care Manager - Bucks/Oxfordshire - 12 month FTC - £40,000 - £45,000
Introduction & Role
We are currently representing a House Builder, who are seeking a Customer Care Manager to join their team on a 12 month FTC.
The position is based both at office and on site.
Day to day
* Carry out home demonstrations and handovers with the customer
* Carry out 14 days meetings with customers to go through any initial snags or issues that arise.
* Carry out inspections throughout the warranty period regarding any defects or issues that arise.
* Liaise with contractors to carry out works or inspect issues.
* Carry out pre-quality inspections on properties prior to handovers.
* Manage the customer care inbox alongside the team to ensure customers are kept up to date and responded to, being the next level of complaint process where necessary
* Support the team day to day
* Visit and inspect stock plots
Key Skills required
* Previous experience within a Customer Service Manager role in the new homes industry or exposure to management duties in a Senior Coordinator/Relations role.
* Flexibility to travel across Buckinghamshire, Oxfordshire and some Berkshire sites.
* Excellent communication and customer facing skills
* Excellent report and email writing skills and proficient with IT.
Please apply below or contact Chris Ellis at Wheatstone Solutions for more informationBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Care Manager job near me in Thame, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).