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Customer Care Manager
Job Posted: 2 days ago
Salary: £ 36,000 - 36,000 / Annum
Job Type: Permanent
Location: Edinburgh, City of Edinburgh
Expire in: a month
Job Description
An exciting opportunity has become available within the Building Division for a Customer Care Manager, as part of the Northern Customer Care Team. The ideal candidate would be located in the Glasgow to Edinburgh corridor area and must have a full UK driving licence.
Key responsibilities of this role will include:
* Managing the resolution of reported product / installation issues.
* Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard.
* Attending regular review meetings with our customers.
* Ensuring area performance targets are achieved.
* Administrative duties in accordance with the role.
You must be:
* Able to communicate confidently with people at all levels and have experience attending face to face meetings.
* Self-motivated and willing to work as part of a dynamic team
* Able to work under pressure to maintain deadlines
* Computer literate
* Personally presentable at all times.
You will also have:
* Experience of working within fast-track building processes and the furniture industry.
* Knowledge of installations.
* A hands-on approach and determination.
* Excellent interpersonal skills
* Excellent organisational, numerical and time management skills
* Experience of managing people.
* A willingness to learn on your feet.
Remuneration:
* Salary £36,000
* Bonus available
* Work from home but travel when required
* Company carBefore You Apply
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- Date of birth.
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