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Customer Care Operative
Job Posted: 22 hours ago
Salary: £ 34,000 - 40,000 / Annum
Job Type: Permanent
Location: DE1, Derby, Derbyshire
Expire in: a month
Job Description
Customer Care Operative – Derbyshire, Nottinghamshire, Staffordshire & Leicestershire
We’re seeking a versatile and customer-focused trades professional to join our team, working across the North Midlands, including Derbyshire, Nottinghamshire, Staffordshire, and Leicestershire. This role is ideal for someone who enjoys a varied workload, takes pride in their craftsmanship, and delivers a first-rate service to homeowners.
Day-to-Day Responsibilities
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Deliver all repairs and maintenance tasks to a consistently high standard.
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Communicate clearly with customers, keeping them updated as work progresses.
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Take ownership of each job, ensuring it’s completed safely, tidily, and on time.
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Work closely with office-based colleagues to report any recurring or technical issues.
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Organise materials and resources effectively to minimise downtime.
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Keep vehicles, tools, and equipment clean, well-stocked, and ready for use.
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Follow all relevant safety procedures and site requirements.
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Use initiative and experience to resolve issues independently and support the wider team.
What We’re Looking For
Experience & Background
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Skilled in a core trade, with additional experience across other disciplines.
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Previous work in property maintenance, housebuilding, or customer aftercare preferred.
Key Skills
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Strong practical knowledge of building standards and repair methods.
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Confident diagnosing and fixing issues with minimal disruption.
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Excellent communication and organisation skills.
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Capable of managing time effectively across multiple locations.
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Familiar with NHBC or similar residential build standards.
Personal Qualities
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Professional, approachable, and respectful in customers’ homes.
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Takes pride in leaving every job clean, safe, and finished to a high quality.
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Positive attitude with the ability to work independently or as part of a team.
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Self-motivated, dependable, and proactive in finding solutionsBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Care Operative job near me in DE1, Derby, Derbyshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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