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Customer Care Plumber
Job Posted: a month ago
Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Oxford, Oxfordshire
Expire in: 9 days
Job Description
Customer Care Plumber – Oxford (Thames Valley Region)
📍 Based in Oxford with travel across the Thames Valley
💼 Permanent | Competitive Salary | Van + Fuel Card | Great Benefits
We’re working with a well-established and highly regarded business who are looking to add a Customer Care Plumber to their team. This is a fantastic opportunity for someone with a strong plumbing background who takes real pride in their work and understands the importance of top-tier customer service.
👷♂️ The Role:
You’ll be the go-to person for aftercare and remedial works on new build properties, the majority of works are faulty product changes i.e, tap replacements, new shower screens etc etc.
Your day-to-day will involve:
👉 Carrying out diagnostics and repairs for plumbing issues in occupied homes
👉Representing the business to homeowners and ensuring a positive customer experience
👉Working independently while being supported by a close-knit team
🧰 What You’ll Need:
👉NVQ Level 2 or 3 in Plumbing (or equivalent)
👉Full UK driving licence
👉Excellent problem-solving skills and a professional, customer-first approach
👉Experience with occupied properties is a big plus
🚗 A company van, fuel card, uniform and all tools are provided, along with consistent work and great team cultureBefore You Apply
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