Hiring Now: Customer Care Team Lead Near You – Apply Today!
Your Next Customer Care Team Lead Job Starts Here – Apply Now!
Customer Care Team Lead
Job Posted: 11 hours ago
Salary: £ 26,000 - 29,000 / Annum
Job Type: Permanent
Location: Bristol
Expire in: a month
Job Description
Your new company
A respected, family-run business with over 100 years' experience supplying products to specialist industries.
Your new role As Customer Care Team Leader, you'll support the Regional Manager and lead the Customer Care team, ensuring smooth coordination with Sales and efficient service delivery.
Lead and motivate the Customer Care team
Liaise with Sales to ensure smooth operations
Monitor and chase internal processes to meet deadlines
Resolve escalated customer queries professionally
Identify and implement service improvements
Support the Regional Manager with daily operations
Prepare performance reports and suggest improvements
What you'll need to succeed
Confident, assertive communicator
Experience in customer service or telesales leadership
Strong organisational and problem-solving skills
Ability to push back and drive results
Experience with Microsoft Office and EMS systems
Ideally 1+ years in B2B customer service and sales is preferred but not essential
What you'll get in return
Company pension scheme
Cycle to Work scheme
Staff discount on products
Health and wellbeing support programme
Monday to Friday schedule - no weekend work
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Care Team Lead job near me in Bristol! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).