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Customer Coordinator
Permanent
Monday to Friday
Days
Coalville
We’re recruiting for a well-established business in Leicester that is seeking a down-to-earth, switched-on individual to join their friendly team. You’ll be the go-between for engineers, customers, and production — helping things run smoothly from the moment an order lands to the point everything’s working perfectly.
What you’ll actually be doing:
* Coordinating engineers and arranging visits
* Handling customer queries and warranty claims (no scripts here, just good service)
* Booking parts and jobs into the system
* Keeping everyone in the loop — engineers, end users, and the production team
* Spotting patterns and helping improve processes
You’ll need:
Great communication and organisation skills
A knack for problem-solving and keeping calm under pressure
Confidence with systems (Excel, CRM, SAP, or similar)
A bit of technical curiosity — you like understanding how things work
A positive attitude and willingness to muck in
Perks & culture:
* Brilliant training and career development
* Supportive, people-first environment
* Dress-down days, pizza lunches, team awards and social events
* Health & wellbeing support
* Monday–Friday (office-based)
Every day’s different here — one minute you’re helping an engineer track down a part, the next you’re solving a customer’s mystery fault with a bit of detective work.
If you’re the kind of person who gets satisfaction from getting things done properly and being part of a great team, hit 'apply' or drop me a message — we’d love to chat.
Contact Shona at The Agency asapDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Customer Co Ordinator job near me in LE67, Coalville, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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