Hiring Now: Customer Complaints and Correspondence Officer Near You – Apply Today!
Your Next Customer Complaints and Correspondence Officer Job Starts Here – Apply Now!
Customer Complaints and Correspondence Officer
Job Posted: 7 hours ago
Salary: £ 17.15 - 17.15 / Hour
Job Type: Temporary
Location: LS11, Leeds, West Yorkshire
Expire in: a month
Job Description
Customer Complaints and Correspondence Officer
Leeds
3 days a week on site, 2 home based.
£17.15 p/h for 37 hour week Mon – Fri
12 month temporary contract
Team
The Customers and Engagement (C&E) team is a busy team that works with others to deliver excellent customer service to people living and working across Yorkshire. Ensuring we give clear, consistent advice and information on sensitive and emotive issues such as flooding, pollution and regulated sites. We manage a diverse range of requests and correspondence from many different stakeholders and customers including Members of Parliament and Government Ministers.
Main duties are:
• managing correspondence and gathering information in order to provide an accurate and timely response;
• managing and responding to complaints;
• analysing data and running reports;
• providing ministerial briefings;
• leading on high profile and complex work within the team;
• working with others to manage reputational risks.
Person:
Strong Written Communication Skills Important.
We're particularly looking for individuals with proven experience in handling formal correspondence, especially complaints, communications or case workBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Complaints and Correspondence Officer job near me in LS11, Leeds, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).