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Customer & Credit Control Administrator
Job Posted: 20 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Chichester, West Sussex
Expire in: a month
Job Description
Customer & Credit Control Administrator
Salary: £28,000 £30,000 per annum
Hours: Full-time, Monday to Friday, 9am - 5pm
Location: Office-based
Are you highly organised, customer-focused, and confident with numbers? We are seeking a motivated individual to join a busy operations team, combining administrative support with credit control duties.
Rafferty Resourcing have proudly supported this business for over 10 years, and we can genuinely say its a lovely company to work for with very low staff turnover. This newly created role comes from internal promotions, a great sign of how they develop their people!
About the Role:
In this varied role, you will play a key part in supporting the customer operations and finance teams to ensure smooth order processing, excellent customer service, and accurate credit management. Your day will involve:
* Collaborating with the warehouse, sales, and finance teams to manage and monitor customer orders.
* Handling order amendments, tracking deliveries, and ensuring exceptions are resolved quickly.
* Supporting credit control by monitoring outstanding payments, reviewing new customer account applications, and assisting with credit requests.
* Contacting customers via phone and email to resolve account queries and maintain positive relationships.
* Supporting customer service by answering overflow calls and providing a professional, helpful response.
* Maintaining accurate records and ensuring accounts are kept up to date.
About You:
We are looking for someone who:
* Has experience in customer service, administration, or credit control.
* Is confident using systems for order and account management (experience with Sage or similar software is an advantage).
* Has excellent communication skills and enjoys working as part of a collaborative team.
* Is proactive, organised, and able to handle multiple tasks in a fast-paced environment.
About Rafferty Resourcing:
Rafferty Resourcing is an award-winning recruitment agency specialising in head office recruitment. We're proud to be working with this well-respected business on their search for a new team memberBefore You Apply
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Looking for your next career move? Join a top company hiring Customer & Credit Control Administrator job near me in Chichester, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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