Hiring Now: Customer Experience Executive (Hybrid) Near You – Apply Today!
Your Next Customer Experience Executive (Hybrid) Job Starts Here – Apply Now!
Customer Experience Executive (Hybrid)
Job Posted: 5 hours ago
Salary: £ 40,000 - 40,000 / Annum
Job Type: Permanent
Location: AL10, Hatfield, Hertfordshire
Expire in: a month
Job Description
Our client established nearly 40 years ago, works within Facilities Management sector and currently employs over 3000 people nationwide.
This is a newly created role which would suit someone who is passionate about improving the overall customer experience.
Reporting directly to the Commercial Director, this role sits as a back-office function for the sales, retention and customer service teams.
Duties
* Implementing and nurturing a high-performance culture where customer experience is prioritised.
* Identify areas for improvement in the customer journey
* Look at current processes that can be changed to impact growth & efficiency for the business
* Strengthen customer relationships and retention
* Responsible for managing one part time Customer Service Executive
This Ideal Candidate:
* Must be good at analysing data
* Extremely IT literate
* Articulate with excellent communication skills
* Be goal orientated and deliver results
* An excellent team player
* Has experience working in customer focused environments
* Is able to demonstrate previous experience of change management
Benefits:
* 28 Days Holiday Inc. Bank Holidays
* Company events
* Company pension
* Health & wellbeing programme
* On-site parking
This is a hybrid role (2 days in the office, 3 days working from home)
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become availableBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Experience Executive (Hybrid) job near me in AL10, Hatfield, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).