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Customer Experience Officer
Job Posted: 4 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Colliers Wood, London
Expire in: a month
Job Description
Customer Experience Officer
Location: High Street, SW19 2HR
Start Date: ASAP
Contract Duration: 5+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay rate: £ 16.46 per hour
Job Ref: (phone number removed)
Job Responsibilities
The successful candidate will be responsible for enhancing the customer experience at Colliers Wood Library. Key duties include:
Providing exceptional customer service to library visitors.
Assisting patrons with inquiries and guiding them in accessing library resources.
Managing administrative and clerical tasks to ensure smooth library operations.
Collaborating with library staff to organize events and activities.
Maintaining a welcoming and organized library environment.
Person Specification
The ideal candidate will possess the following qualifications and skills:
Proven experience working in a library setting.
Strong communication and interpersonal skills.
Ability to handle customer inquiries professionally and efficiently.
Excellent organizational skills and attention to detail.
Proficiency in standard office software and library management systems.
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