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Customer Hire Desk Administrator - Irthlingborough

Job Posted: a month ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Irthlingborough

Expire in: 21 hours

Job Description

Job Role: Customer Hire Desk Administrator
 Rota: Monday – Friday – DAYS
 Salary: £28,000
 
 My client, a large Plant Hire company with depots across the UK. Due to their continued success, they are now looking for a skilled Customer Hire Desk Administrator to join their ever-growing team.
 
 The role of Customer Hire Desk Administrator in brief:

Query resolution, dealing with complex invoice queries and order holds end to end, ensuring correct action is in line with current process and policies
Assist with the holds report by delegating root causes out to the business ensuring these are actioned through to resolution
Liaise with procurement and suppliers to resolve invoice queries efficiently
Ability to take ownership of workload, can prioritise and organise without supervision whilst remaining part of the team
Take responsibility of invoice queries to ensure that they are dealt with in a timely manner
Identify common and reoccurring issues and escalate to management
Assist with telephone calls to site requesting revised estimated offhire datesThe ideal candidate for the Customer Hire Desk Administrator:
Previous experience in a Plant, Powered access, Tool or Material Handling industries.
Good knowledge of Microsoft packages, and computer skills in general.
Good communication skills.Next steps:
 If this sounds of interest in this Customer Hire Desk Administrator role or you are looking for advise on your next career move, please contact Shane at Kemp Recruitment on (phone number removed) or apply with an up to date CV.
 
 INDSHW

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