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Customer Marketing Manager
Job Posted: 2 days ago
Salary: £ 40,000 - 40,000 / Annum
Job Type: Permanent
Location: Milton Keynes Village, Milton Keynes
Expire in: a month
Job Description
We are recruiting for a Customer Marketing Manager on behalf of our client, an industry-leading manufacturer with a strong presence in the B2B sector. Known for innovation, reliability, and long-term partnerships, our client is seeking a Customer Marketing Manager to take ownership of below-the-line marketing initiatives that deepen customer engagement and reinforce the company’s market reputation.
As Customer Marketing Manager, you’ll play a critical role in developing and executing targeted marketing strategies that add value across the customer journey while strengthening loyalty and boosting retention.
Please note: applicants must have proven experience in customer marketing or trade marketing.
Key Responsibilities Customer Marketing Manager:
* Deliver engaging below-the-line marketing campaigns (e.g., email marketing, case studies, customer events, etc.).
* Work closely with the sales and customer engagement teams to develop and implement tailored campaigns.
* Measure and report on the performance of all customer marketing activities, optimising based on data and insights.
* Be responsible in leading and coaching the customer marketing executive.
* Working collaboratively with the Assistant Brand Manager and broader teams to ensure customer needs are reflected and met in all marketing initiatives.
* Optimise the customer journey.
What you need for Customer Marketing Manager:
* Proven experience in Trade or Customer Marketing is a must.
* Experience working in either a B2B or B2C environment.
* Strong project management skills and the ability to manage multiple campaigns simultaneously.
* Ability to be proactive, think strategically, and bring creative, outside-the-box ideas to customer engagement initiatives.
* Excellent written and verbal communication skills, with experience developing customer-facing content.
* Data-driven approach with the ability to analyse performance metrics and optimize accordingly.
* Some management or team leadership experience would be beneficial.
* Comfortable working cross-functionally with Sales, Product, and Customer Success teams.
What’s in it for you?
* Company Pension
* Private Medical Insurance
* 25 days holiday plus bank Holidays
* Flexible working environment
If you’re a strategic marketer with a passion for customer success, relationship marketing, and brand advocacy, this is an exciting opportunity to make a meaningful impact within a well-established and forward-thinking organisation.
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