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Customer Operational Account Manager
Job Posted: a day ago
Salary: £ Competitive
Job Type: Permanent
Location: Hillingdon, Greater London
Expire in: a month
Job Description
Are you an experienced Account Manager in aviation, catering, or hospitality? This is an exciting opportunity to join a fast-paced, customer-focused business in the aviation and logistics sectors.
Our client is seeking a dynamic Customer Operational Account Manager to lead key customer relationships, drive service excellence, and deliver strong commercial results. Based at Heathrow, you’ll play a pivotal role in maintaining and developing one of the company’s flagship accounts.
What you’ll do:
* Build trusted relationships with key customer stakeholders.
* Oversee daily account performance, service KPIs, and compliance.
* Collaborate across operations, culinary, procurement, and finance.
* Lead customer meetings and continuous improvement initiatives.
* Support pricing, budgeting, and commercial performance.
What you’ll bring:
* Proven experience in account management within aviation, catering, or hospitality.
* Strong stakeholder management and commercial acumen.
* Excellent communication, analytical, and organisational skills.
* Proficiency in Microsoft Office (especially Excel).
* A proactive, hands-on approach with flexibility to travel.
This is a fantastic opportunity to make a tangible impact in a complex, fast-moving operational setting. You will be walking the floor and get to know the customer, as well as working closely with commercial and pricing teams.
Location: Heathrow, with occasional travel to other sites (Manchester, Glasgow, Gatwick)
Contract: Permanent, full-time, 4 - 5 days a week onsite
Package: Competitive salary + benefitsBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Operational Account Manager job near me in Hillingdon, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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