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Customer Operations Coordinator
Job Posted: 3 days ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: High Wycombe
Expire in: 25 days
Job Description
Customer Operations Coordinator
Location: High Wycombe (Office-based with occasional supplier visits)
Salary: £26,000 to £28,000 per annum
Hours: 35 per week (Monday to Friday)
Are you a highly organised and proactive professional with a passion for delivering great customer service? A fast-growing technology company is looking for a Customer Operations Coordinator to support the smooth processing of customer orders from start to finish.
This role involves working across departments to ensure accuracy in sales orders, delivery scheduling, and invoicing. It's ideal for someone who enjoys variety in their day, has excellent attention to detail, and thrives in a fast-paced environment.
Key Responsibilities:
Communicate with customers to confirm project details, equipment needs, and delivery schedules
Process customer orders using Sage and internal order management systems
Prepare daily and weekly picking tickets and coordinate dispatch with production
Monitor stock levels and delivery timelines, working with internal teams to resolve issues
Cross-check invoices against delivery notes and update records accurately
Handle product returns (RMA), organise replacements and logistics
Occasionally assist with basic IT support for new starters and office systemsWhat We're Looking For:
Strong organisational and multitasking abilities
Confident communicator with excellent written and verbal skills
Detail-oriented with a proactive approach to problem-solving
Experience with order processing, dispatch, or inventory systems preferred
Familiarity with Sage or similar finance/inventory software is a plus
Ability to work across teams and adapt to changing prioritiesBenefits:
£26,000 to £28,000 salary
25 days holiday plus bank holidays
Healthcare plan
Life insurance
Company pension scheme
Training and career development opportunitiesIf you're a team player who enjoys operational support, customer interaction, and driving efficiency in a growing business, we’d love to hear from you.
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Looking for your next career move? Join a top company hiring Customer Operations Coordinator job near me in High Wycombe! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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