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Customer Sales Advisor
Job Posted: 2 hours ago
Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: Dordon
Expire in: a month
Job Description
Customer Sales Advisor – Contract Catering / Compass Sector
Location: Birch Coppice, Dordon
Job Type: Full-time and Part-time positions available
Contract: Permanent
About the Role We are looking for enthusiastic and customer-focused Customer Sales Advisors to join our busy Contract Catering / Compass sector sales team.
In this role, you will manage and develop a portfolio of customers, ensuring exceptional service while identifying opportunities to grow sales. You will work closely with internal teams to process orders accurately and provide an excellent experience for every customer.
This position is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering great results.
Key Responsibilities:
Handle incoming calls and emails promptly and professionally
Process customer orders accurately and efficiently
Produce and follow up on quotations to maximise sales opportunities
Build and maintain strong relationships with customers and colleagues
Identify opportunities to upsell and cross-sell products
Support account managers with tenders, product sourcing, and customer requests
Meet and exceed sales and service targets (KPIs)
Keep records and systems up to date and accurate
Provide consistent, high-quality customer service at all times
About You:
Previous experience in a customer service or sales role (office-based preferred)
Excellent written and verbal communication skills
Strong organisational skills with great attention to detail
Confident using computers, CRM systems, and other digital tools
Positive, proactive, and able to work well in a team or independently
Desirable:
Knowledge of the catering, hospitality, or equipment supply industry
Experience working towards revenue or performance targets
What We Offer:
Competitive salary and performance-related bonuses
Both full-time and part-time opportunities
25 days holiday plus bank holidays (pro rata for part-time roles)
Pension scheme and employee benefits
Ongoing training and development to support career growth
Supportive, friendly team culture built around ambition, teamwork, and creativity
If you are passionate about delivering great service and want to be part of a team that values energy, innovation, and success, we’d love to hear from you. Apply todayBefore You Apply
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