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Customer Service Account Manager
Job Posted: 3 days ago
Salary: £ 28,000 - 35,000 / Annum
Job Type: Permanent
Location: DH1, Durham, County Durham
Expire in: 25 days
Job Description
Customer Service Account Manager, Durham
Salary up to £35,000 depending on experience
My client is a hugely successful family business who operate nationally and have an immediate requirement for a customer service professional to join their small but busy team!
The successful candidate will serve as the primary point of contact for assigned accounts demonstrating exceptional customer service. You will be responsible for both maintaining and growing long term client relationships. You will manage customer expectations, resolve issues, and work closely with internal teams to deliver tailored solutions. You will be instrumental in driving customer satisfaction and retention while identifying opportunities for account growth and improvement.
The role will include (but not limited to):
- Client Relationship Management
- Account Management
- Problem Resolution
- Reporting and Documentation
Criteria:
- Strong customer service experience ideally gained in a small team environment
- Excellent communication skills
- Pro-active
- Detail orientated
This is such a lovely role for an experienced customer service professional looking for a new challengeBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Account Manager job near me in DH1, Durham, County Durham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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