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Customer Service Administrator - Hybrid Working
Job Posted: 3 hours ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Cheddar, Somerset
Expire in: a month
Job Description
Customer Service Administrator - Hybrid Working
Location: Cheddar, Somerset
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Salary: £28,000 - £30,000 PA (DOE)
Hybrid working to suit your lifestyle
Why You'll Love This Role
Looking for a role where your skills are valued and your work makes a real impact? Join a well-established organisation with a close-knit team of five, where customer satisfaction and sustainability are at the heart of everything they do.
This is more than just a job - it's a chance to grow your career in a supportive, forward-thinking environment that offers flexibility, development, and genuine appreciation for your contributions.
What's On Offer
Comprehensive training and development
Friendly, inclusive team culture
Clear opportunities for career progression
Competitive salary and benefits
Hybrid working pattern to suit your needs
Free on-site parking
Work-life balance initiatives that actually workYour Key Responsibilities
As a Customer Service Administrator, you'll be the vital link between the sales team and clients, ensuring smooth post-sale operations. You'll be responsible for:
Acting as the main point of contact for customers after purchase
Processing orders and handling special requirements
Managing Pre-Qualification Questionnaires
Creating and maintaining project job files
Verifying insurance documentation
Keeping project administration organised and up to date
Updating the CRM system with accurate order details
Coordinating Operations & Maintenance Manual requests
Conducting customer satisfaction surveys
Reporting discrepancies to the Customer Service ManagerWhat You'll Bring
Previous experience in an administrative office role
Proficiency in MS Office (Word, Excel, Outlook) and CRM systems
Strong organisational skills and attention to detail
Excellent written and verbal communication
A proactive, reliable, and team-oriented approachDesirable:
Experience in a customer service-focused environment
Ability to identify and suggest process improvementsHow to Apply
If you're enthusiastic, organised, and ready to take on a rewarding new challenge, we'd love to hear from you.
Submit your CV online or email it to (url removed). Prefer to chat first? Call Debbie on (phone number removed) to discuss the opportunity.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Customer Service Administrator - Hybrid Working job near me in Cheddar, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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