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Customer Service Administrator
Job Posted: 14 hours ago
Salary: £ 26,000 - 27,500 / Annum
Job Type: Permanent
Location: Brighton, Brighton and Hove
Expire in: a month
Job Description
My client is looking for 2x Customer Services Administrators to join a growing claims team.
Exciting career-growth opportunities. Full training will be provided, and candidates desiring to attain industry qualifications will be fully sponsored.
The successful candidate will be responsible for supporting the customer support team & claims team with various administration and data entry tasks including answering incoming calls and responding to emails. The ideal candidate will have excellent attention to detail, strong organisational skills, and the ability to work independently. They should also have good communication skills, both written and verbal to allow effective interaction with customers and team members. We are looking for someone eager to learn and provide reliable support to the team.
Responsibilities:
* Provide administrative support to ensure efficient operation of the office.
* Assist in daily office tasks such as organising post, data entry, and maintaining records.
* Manage incoming calls and emails, providing exceptional customer service.
* Processing new claims information.
*Experience*
The ideal candidate will possess:
* Proven experience as a claims or administrative assistant or in a similar role
* Proficiency in Microsoft Office applications
* Excellent organisational and time-management skills
* Strong clerical and administrative skills
* Ability to type accurately and at a reasonable speed
* Familiarity with office equipment and computerised systems
* Exceptional phone etiquette and communication skills
* Strong data entry skills with a high level of accuracy
If you are a proactive individual with excellent organisational abilities and a keen eye for detail, we would love to hear from you. Join us in our dynamic office environment where your contributions will be valued and recognised.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Cycle to work scheme
Schedule:
* Monday to Friday
Work Location: In personBefore You Apply
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