Hiring Now: Customer service Administrator Near You – Apply Today!
Your Next Customer service Administrator Job Starts Here – Apply Now!
Customer service Administrator
Job Posted: 2 hours ago
Salary: £ 12.21 - 12.58 / Hour
Job Type: Temporary
Location: Corby, Northamptonshire
Expire in: a month
Job Description
Customer Service Administrator
Location: Corby
Salary: £24,525.53 per annum, £12.58 per hour
Hours: Monday to Friday, 09:00 - 17:00
Are you a customer-focused individual with a passion for delivering excellent service?
We are currently seeking a Customer Service Administrator to join our client's dynamic team. This is an exciting opportunity to work in a customer-focused environment where you will play a key role in ensuring smooth operations and high-quality service.
Key Responsibilities:
Customer Orders: Ensure accuracy in customer orders, manage delivery timelines, and communicate effectively with depot staff.
Teamwork & Customer Experience: Maintain a positive, team-focused environment, always striving to improve the customer's experience.
Customer & Supplier Relationship: Develop and maintain proactive relationships with existing customers and suppliers.
Issue Resolution: Handle customer and supplier enquiries and complaints, investigate issues, and escalate to management when necessary.
Timely Administration: Ensure customer requirements are processed promptly and accurately.
Continuous Improvement: Support ongoing improvements in systems, processes, and employee satisfaction.
Data Entry & Reporting: Accurately input data into internal systems, create reports, and generate customer KPIs.
Invoice Creation: Collate accurate data for customer invoicing.
Health & Safety Compliance: Ensure a safe working environment in line with company Health & Safety policies.
Key Experience and Skills:
Communication: Excellent communication skills with the ability to express empathy and handle customer interactions with tact and professionalism.
Dispute Resolution: Experience in resolving disputes calmly and fairly, with the ability to foresee and prevent potential issues.
Reporting & Recommendations: Strong report writing skills to document customer service activities and suggest improvements.
Software Proficiency: Familiarity with Microsoft Word, Excel, and PowerPoint.
Technical Skills & Personal Attributes:
Analytical Skills: Strong numerical and analytical ability, with a keen eye for detail.
Financial Understanding: Good level of financial literacy.
Time Management & Organization: Ability to prioritize tasks and manage time effectively.
Team Collaboration: Strong "people skills" for building positive working relationships with colleagues and customers.
Professionalism: Maintain a high level of professionalism and integrity in all interactions.
Why Join Us?
Stable Working Hours: Enjoy a consistent Monday to Friday schedule (09:00 - 17:00).
Competitive Salary: £24,525.53 per annum (£12.58 per hour).
Positive Work Environment: Be part of a collaborative team that values your contributions and fosters a culture of continuous improvement.
If you are ready to take the next step in your career and become part of a company that values both its employees and customers, we would love to hear from you.
INDDBBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer service Administrator job near me in Corby, Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).