Hiring Now: Customer Service Administrator Near You – Apply Today!

Your Next Customer Service Administrator Job Starts Here – Apply Now!

Customer Service Administrator

Job Posted: 2 hours ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: GU1, Guildford, Surrey

Expire in: a month

Job Description

Job title: Customer Service Administrator

Location: Guildford

Hours: Monday to Friday flexible between 8:30am – 5:30pm

Salary: Up to £29,000

Perks: On-site parking, structured training, and a clear progression path into surveying

Our client

We’re excited to be working with an award-winning business who have an excellent reputation for nurturing talent and promoting from within, they’ve built a collaborative, down-to-earth culture with impressive staff retention and genuine career development.

This is a brilliant opportunity for someone who enjoys client interaction, thrives in a fast-paced environment, and is looking to grow within a business that invests in its people.

The Role

As the Customer Service Administrator, you’ll be the friendly voice and steady hand behind a wide range of client enquiries. From coordinating logistics to keeping national accounts in the loop, you’ll be a key player in maintaining smooth operations and delivering excellent customer service.

Key Responsibilities

  * Be the first point of contact for all client communication, delivering a warm, professional service every time

  * Manage a high-volume phone line, responding to enquiries and meeting daily SLAs

  * Keep records up to date, upload essential documentation, and resolve queries efficiently

  * Support national account relationships by providing updates on orders and project timelines

  * Oversee shipping and logistics coordination with internal teams

  * Identify opportunities to upsell additional insurance-related services

About You

  * A natural communicator with excellent customer service skills

  * Calm under pressure and comfortable juggling multiple priorities

  * Meticulously organised with high attention to detail

  * A collaborative team player with a proactive, adaptable approach

  * Previous admin or client support experience in a fast-paced environment is a bonus

What’s On Offer?

  * Genuine progression path with a route into surveying or other internal opportunities

  * Full training and development from day one

  * Supportive culture that values every team member

  * Flexible working ethos with great people

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in GU1, Guildford, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!