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Customer Service Administrator

Job Posted: an hour ago

Salary: £ 26,500 - 28,000 / Annum
Job Type: Permanent
Location: Chelmsford, Essex

Expire in: a month

Job Description

Customer Service Administrator 
 £26,500 - £28,000 per annum
 Chelmsford, Essex
 Monday-Friday, 8am - 4:30pm 

Are you passionate about delivering outstanding customer service and looking for a role where you can truly make an impact? Join my clients' dynamic team in Chelmsford and become a key part of a business that values accuracy, professionalism, and a positive customer experience.

As a Customer Service Administrator, you'll be the first point of contact for customers, ensuring their needs are met quickly and efficiently. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing exceptional support.

Key Responsibilities

Managing customer orders from start to finish, ensuring accuracy and timely updates.
Processing quotation requests and delivering clear, professional responses.
Preparing reports, correspondence, and presentations to support the team.
Acting as the friendly face of the business-answering calls and welcoming visitors.
Collaborating with internal teams (Sales, Product Managers, Engineering) to resolve queries.
Handling customer enquiries with confidence and care.Skills & Competencies

Strong IT skills, including MS Office, with the ability to analyse data and produce reports.
Excellent communication skills-both written and verbal.
A proactive problem-solver who can multitask and stay calm under pressure.
A team player with great interpersonal skills and a customer-first mindset.Education & Experience

Minimum 5 GCSEs (A-C) or equivalent, including English and Maths.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Chelmsford, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!