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Customer Service Administrator

Job Posted: 15 hours ago

Salary: £ 26,400 - 26,400 / Annum
Job Type: Permanent
Location: Tamworth, Staffordshire

Expire in: a month

Job Description

We’re looking for a proactive Customer Service Administrator join a successful manufacturer and supplier of a wide range of products for the construction industry.

What you’ll do

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    Process orders, call-offs, quotes and customer enquiries (email & phone)

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    Liaise with branches, Key Account Managers, Technical and Estimating teams

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    Monitor stock, deliveries, shortages and service issues

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    Produce accurate weekly/monthly reports and track KPIs

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    Flag delays, resolve issues and keep customers informed

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    Support continuous improvement of CSO processes

What we’re looking for

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    Strong customer service and communication skills

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    Highly organised with great attention to detail

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    Confident using Excel and producing management reports

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    Calm under pressure and able to manage a busy workload

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    Self-motivated, team-focused and driven

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    Comfortable working with multiple stakeholders and Teams meetings

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Tamworth, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!