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Customer Service Administrator

Job Posted: 11 days ago

Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Alton, Hampshire

Expire in: 17 days

Job Description

Great opportunity to join a team of long serving employees where this is strong culture of collaboration and team work.

Our client is a forward thinking medical supply company supplying that continues to grow . The company is focused on sustainability and supports several international conservation projects. They are looking for a customer service administrator to work in a small team to process all orders received and work alongside the operations manager to support broader customer service activity.

Candidates must have a driving licence with own transport due to location

Customer Service Administrator Benefits and Package:

  * Monday to Friday (09:00 – 17:00)

  * Free Parking

  * Contributory pension scheme

  * Office based

Customer Services Administrator Responsibilities:

  * Process all orders received via the e-commerce system and direct emails.

  * Deal with customer enquiries by telephone and email e.g. order queries such as late orders, stock availability, pricing, customer complaints and special order requests

  * Ensure customer PO’s are recorded on orders, create of despatch notes.

  * Support field based sales execs with occasional queries.

The ideal Customer Service Administrator will:

  * Have an excellent telephone manner and be very customer focused.

  * Initiative and a proactive approach to team work.

  * Good computer skills and the capacity to learn new systems and processes. Basic MS Word and Excel.

  * Good written communication skills essentials in order to send emails to customers.

  * Some customer service experience or office experience desirable. GCSE pass grade or equivalent in English & Maths.

  * Must have your own transport because the offices are located in a rural location.

Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion

Before You Apply

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Alton, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!