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Customer Service Administrator

Job Posted: a day ago

Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: Glasgow

Expire in: a month

Job Description

Customer Service Advisor (Financial Services)

📍 Glasgow
💰 £26,000 - £28,000 (DOE)
🕘 Monday - Friday | 9:00am - 5:00pm (Office-based)

The Opportunity

Do you enjoy building strong working relationships and delivering a high level of service in a fast-paced environment? Are you someone who takes ownership and thrives on resolving queries from start to finish?

Office Angels are delighted to be working with a long-standing and valued client within the financial services sector to recruit a Customer Service Advisor to join their Glasgow team.

This opportunity will see you supporting a portfolio of clients, managing queries through to resolution, and ensuring a smooth, professional service at every stage. You'll play a key role in maintaining strong relationships and delivering consistently high standards.

What You'll Be Doing

Acting as a key point of contact, building trusted relationships with clients 

Managing queries from initial contact through to resolution in a timely, professional manner 

Working closely with internal teams and external partners to keep processes running smoothly 

Providing clear updates and confidently managing expectations 

Delivering a consistently high standard of service across all interactions 

Maintaining accurate records and supporting overall team performance 

Seamlessly working across multiple portals, navigating systems efficiently to manage queries with speed and accuracy 

About the Company

Our client is a well-established and respected organisation within the financial services sector and a long-term partner of Office Angels. They are known for their professional approach, strong team culture, and commitment to developing their people.

What's in It for You?

Competitive salary 

Private medical cover & death in service (post-probation) 

Pension scheme 

Ongoing training and support towards professional qualifications 

Wellbeing support and employee benefits platform 

A collaborative, supportive team environment 

About You

Experience in customer service or a client-facing administrative role 

Strong communication skills with a professional, confident approach 

Highly organised with the ability to manage multiple priorities 

A proactive, solutions-focused mindset 

Comfortable working in a fast-paced, structured environment 

Experience within financial services would be advantageous 

Ready to Take the Next Step?

If you're looking for a role where you can build strong relationships, take ownership, and develop your career in a professional environment, this could be a great fit.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Glasgow! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!