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Customer Service Administrator

Job Posted: 16 days ago

Salary: £ 16.92 - 16.92 / Hour
Job Type: Permanent Contract , Temporary
Location: Belfast, City of Belfast

Expire in: 12 days

Job Description

Customer Service Administrator

  * Belfast

  * Salary £12.70 to £16.92ph DOE

  * Monday to Friday 09:00 - 17:00

About the Role

We’re looking for an organised and proactive Customer Service Administrator to join our client’s manufacturing business in Ireland on a permanent basis.

You’ll be working in a fast-paced environment, managing orders, handling customer enquiries, and supporting the wider operations team — so resilience, accuracy, and a calm approach under pressure are essential.

Key Responsibilities

  * 

    Handling inbound customer calls and providing professional, timely support

  * 

    Managing and responding to queries from a shared email inbox

  * 

    Processing sales orders accurately and ensuring production teams are updated

  * 

    Liaising with internal departments such as production, dispatch, and accounts

  * 

    Assisting the wider customer service and administration team where required

About You

  * 

    Previous experience in a customer service or administrative role, ideally within a manufacturing or industrial environment

  * 

    Excellent communication skills with a professional telephone manner

  * 

    Strong attention to detail and accuracy when processing data and orders

  * 

    Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP or CRM systems desirable

  * 

    Resilient, adaptable, and able to work effectively during busy periods

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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