Hiring Now: Customer Service Administrator Near You – Apply Today!

Your Next Customer Service Administrator Job Starts Here – Apply Now!

Customer Service Administrator

Job Posted: 10 days ago

Salary: £ 26,750 - 26,750 / Annum
Job Type: Permanent
Location: Stonehouse, Gloucestershire

Expire in: 18 days

Job Description

Due to internal promotion, we are currently seeking a Customer Service Administrator to join a reputable manufacturing company located in Stonehouse. This is a fantastic opportunity to become part of a business recognised for its strong team environment, supportive leadership, and opportunities for long-term career progression.

In this role, you will be instrumental in providing excellent customer service, handling enquiries and complaints, and ensuring all issues are resolved promptly while delivering a positive customer experience.

Responsibilities:

- Ensure all customer complaints and queries receive a first response

- Investigate issues thoroughly to identify root causes and determine appropriate solutions

- Accurately log and manage cases within the company's system

- Proactively keep customers updated on the progress of their enquiries

- Liaise with internal departments such as Production, Dispatch, Purchasing, and Sales

- Monitor and manage your own workload to ensure timely resolution of cases

- Escalate issues when additional support is required

- Maintain high standards of customer service and professionalism at all times

Candidate Attributes:

- A self-motivated team player

- Excellent organisation, time management and administration skills

- Able to prioritise workload

- Able to work under pressure and remain calm

- Customer service can do attitude

Hours: Monday – Friday, 8.30am – 5pm

Salary: Starting £26,750 per annum (tiered pay which you can progress through with training)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Stonehouse, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!