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Customer Service Administrator

Job Posted: 17 days ago

Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Buckingham, Buckinghamshire

Expire in: 11 days

Job Description

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. 

Purpose of the role:

Supporting the service team providing high levels of customer service, maintaining the database and administration.

Key Accountabilities of the Customer Service Administrator:

Be first point of contact for customers

Providing high levels of customer care over the phone and via email

Liaise with customers, resolving any queries quickly and efficiently

Generate system based quotes and invoices

Support with coordinating service administration

Contact customers to confirm proposed dates and obtain order numbers for scheduled work

Maintain database all customer records

 Skills Required for the Service Administrator:

Confident customer services skills

Methodical approach used to managing a busy workload

Administration experience within an office environment

Solid IT skills including MS Office

Excellent communications skills

Organised approach to work, able to work on multiple tasks at the same time

High levels of accuracy and attention to detail

Adaptable in a changing environment 

 What's in it for you?

A salary of up to £26,000

Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch

22 days hol +bank hols, increasing with service

Training, support and development

Working for a successful, established business

Private healthcare for you and your family after six month probation

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Buckingham, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!