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Customer Service Administrator

Job Posted: a month ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Oldham, Greater Manchester

Expire in: 7 hours

Job Description

Your new company
Hays are recruiting for a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced industry.
Your new roleAs a Customer Service Administrator, you will play a key role in supporting day-to-day operations and ensuring an excellent customer experience. Acting as a central point of contact, you will handle a variety of administrative and customer service tasks in a busy office environment.
Your responsibilities will include:

Managing incoming calls and emails from customers in a professional and timely manner
Processing orders, bookings, and service requests accurately
Updating internal systems with customer and job information
Liaising with internal teams to coordinate service delivery
Resolving customer queries and escalating issues where required
Supporting the wider team with general administrative dutiesWhat you'll need to succeed
To be successful in this role, you will be highly organised, customer-focused, and comfortable working in a fast-paced environment.
You will ideally have:

Previous experience in a customer service administrative role
Strong communication skills, both written and verbal
Good attention to detail and organisational skills
Confidence using Microsoft Office and internal systems
The ability to manage multiple tasks and prioritise workload effectively
A proactive and positive approach to work
What you'll get in return

A competitive salary between £27,000 - £30,000
Ongoing training and development opportunities
A supportive and friendly team environment
The chance to work for a stable and growing organisation
A comprehensive benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Oldham, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!