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Customer Service Administrator

Job Posted: 13 days ago

Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Exeter, Devon

Expire in: 15 days

Job Description

Customer Service Administrator 
💷 Up to £28k 
📍 Exeter 

Be part of a team that puts customer experience first.

Are you a confident communicator with a knack for organisation and a passion for helping people? Do you enjoy building relationships, solving problems, and being the person customers can rely on?

We're looking for a Customer Service Administrator to join a busy and supportive team, playing a key role in delivering outstanding service from initial enquiry through to order completion.

This is a varied position where no two days are the same, offering the opportunity to work closely with customers and colleagues in a fast-paced, collaborative environment.

📜The Role

As a key member of the Sales Administration team, you will:

Manage customer enquiries via telephone, email and Microsoft Teams.
Support customers throughout the order process from quotation to delivery.
Prepare quotations and provide accurate product information using the CRM system.
Build and maintain strong relationships with both new and existing customers.
Liaise with internal teams to ensure orders are processed efficiently and accurately.
Handle customer queries and provide timely updates throughout the customer journey.
Deliver a consistently high standard of customer service and support.🫵🏽 About You

We're looking for someone who:

Has excellent communication and interpersonal skills.
Is highly organised with strong attention to detail.
Can prioritise a varied workload and manage multiple tasks effectively.
Takes a proactive approach to problem-solving.
Enjoys working collaboratively as part of a team.
Is enthusiastic, adaptable and eager to learn.💫 What's on Offer?

A friendly and welcoming team environment.
A varied and rewarding role with genuine responsibility.
The opportunity to build lasting customer relationships.
Ongoing support and development.
A business that values teamwork, initiative and great customer service.If you're looking for a role where you can make a real difference to the customer experience whilst working in a supportive and positive environment, we'd love to hear from you.

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!