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Customer Service Administrator
Job Posted: 12 days ago
Salary: £ 26,500 - 27,500 / Annum
Job Type: Permanent
Location: Dungannon, Mid Ulster
Expire in: 15 days
Job Description
Administration Assistant / Customer Service Administrator to deliver support across both administrative tasks and customer interactions. In this role, you'll be a point of contact for customer and client enquiries, resolving issues and maintaining the customer database, while also supporting sales within the agricultural sector.
As customer service administrator your day to day will include:
Customer Interaction - providing information to customers via phone, email, or in-person
Order Processing - Input customer orders, liaise with sales and despatch to ensure smooth order fulfillment, prepare documents
Sales Support - Preparing quotations and provide product information to customers
Database Management - Maintain accurate customer records and update CRM System
Other Duties - Sorting mail and deliveries, maintain office stationary supplies
Required Experience:
* At least 2 years experience in a customer support role is essential
* At lease 2 years experience within administration support is essential
* Proficient in Microsoft Office and highly IT literate
On offer: Competitive salary, Annual Bonus, Pension, 34 days annual leave, Monday to Friday 9am - 5pm
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