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Customer Service Administrator
Job Posted: 7 days ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Mansfield
Expire in: 20 days
Job Description
Customer Service Administrator
Kirkby in Ashfield
Permanent, Full-Time
£26,000
Manufacturing / Distribution / Customer Service
Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where attention to detail and proactive communication are key? If so, this could be the perfect opportunity for you!
We’re recruiting on behalf of a dynamic and well-established business for a Customer Service Administrator to join their growing team.
Key Responsibilities:
Process customer orders, credit/debit notes, return orders, and quotations
Maintain accurate customer records
Resolve customer queries and complaints efficiently and professionally
Proactively build strong relationships with existing clients to identify up-selling and cross-selling opportunities
Support the sales team and liaise with internal departments to ensure smooth order fulfilment
Answer inbound calls promptly and professionally
What We’re Looking For:
Previous experience in customer service or a sales support role
Strong communication and organisational skills
Proficient in Microsoft Office with accurate data entry abilities
A proactive, solutions-oriented mindset with excellent attention to detail
Own transport would be beneficial for occasional travel between sitesBefore You Apply
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