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Customer Service Administrator
Job Posted: 3 hours ago
Salary: £ 25,500 - 26,500 / Annum
Job Type: Permanent
Location: Brackley, Northamptonshire
Expire in: a month
Job Description
As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their large, open plan modern Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
Logging and matching customer contracts to goods ordered
Approving orders, making amendments, resolving queries, obtaining supplier quotes
Processing orders, sending out PO
Sending out estimated delivery dates and dispatch confirmations
Reporting damaged/missing items
Sending out contracts
Liaising with customers daily basis providing updates, dealing with complaints
Portal management
Liaising with internal teams - accounts, sales and tendering
Credit control for key accountsKey Skills Required for the Customer Service Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience
Strong IT skills, worked with bespoke CRM systems would be beneficialWhat's in it for you?
A starting salary of up to £26,500
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 15 min breaks)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
plenty of free parkingBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Brackley, Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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